an999 Terms & Conditions

1. Introduction & Acceptance

Welcome to an999, Bangladesh's trusted online gaming and sports betting destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and an999 ("Platform", "we", "us", or "our") governing your access to and use of all services, features, games, and content available at an999.bio.

By registering an account, accessing, or using any part of the an999 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming guidelines. If you do not accept these Terms, you must cease using the platform immediately.

2. Eligibility Requirements

Access to an999 is restricted. To register and use our services, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. an999 is strictly a 21+ platform. Underage gambling is prohibited and will result in immediate account closure and forfeiture of any funds held.
• You must be a resident of Bangladesh or be accessing the platform from a jurisdiction where online gaming is permitted under applicable law.
• You must provide accurate, truthful, and complete registration details. Providing false information is grounds for account suspension or permanent termination.
• You may only hold one active account per person. Duplicate accounts are strictly forbidden and will be closed, with associated balances forfeited.

an999 reserves the right to request proof of identity, age, and address at any time as part of our Know Your Customer (KYC) process. Failure to complete KYC verification within a reasonable time may result in account restriction or closure.

3. Account Registration & Security

Creating an account with an999 is free of charge. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. an999 uses SSL encryption to protect your data in transit.

Account security obligations include:

• Choose a strong, unique password and do not share it with any third party.
• Notify an999 support immediately at [email protected] if you suspect any unauthorised access to your account.
• Do not allow any other person to use your account on your behalf.
• Keep your contact details (mobile number, email address) up to date to enable account recovery.

an999 will never ask for your password via email, chat, or any other channel. If you receive such a request, treat it as fraudulent and report it to us immediately.

4. Deposits & Withdrawals

an999 supports a range of local and international payment methods for the convenience of Bangladesh players. All financial transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit amount is ৳200. Deposits are processed instantly via bKash, Nagad, Rocket, and Upay.
• Deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.
• an999 does not charge fees for deposits, but your payment provider may impose their own transaction charges. Please check with your provider.

Withdrawal Rules

• Minimum withdrawal amount is ৳500. Withdrawals are processed within 24 hours of a verified request during Bangladesh Standard Time (BST, UTC+6) business hours.
• All active bonus wagering requirements must be satisfied before a withdrawal can be processed. Attempting to withdraw while a rollover is pending may result in the bonus being voided.
• Withdrawals will be made only to a payment method previously used for deposits. an999 does not send funds to third-party accounts.

an999 reserves the right to carry out enhanced due-diligence checks and to temporarily delay withdrawals where unusual transaction patterns are detected. This is to protect players from fraud and to ensure fair play.

5. Bonuses, Promotions & Wagering Requirements

an999 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload offers, and special seasonal promotions tied to events such as the BPL, IPL, and Eid. All bonus offers are subject to the following general conditions unless stated otherwise in the specific promotion's terms:

• Welcome bonuses are available to new players only. Each player is entitled to one welcome bonus per lifetime account.
• All bonuses carry a wagering requirement (rollover) that must be met before bonus funds or associated winnings can be withdrawn. The specific rollover multiplier will be stated in each promotion's individual terms.
• Free spins winnings are credited as bonus funds and are subject to the same wagering requirement unless otherwise stated.
• an999 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. Any bonus obtained through fraudulent means — including multiple accounts or collusion — will be voided and the associated account may be closed.

Players are encouraged to review each promotion's individual terms before opting in. By accepting a bonus, the player confirms that they accept the applicable bonus terms and conditions.

Our Platform Commitments

6. Prohibited Activities

The following activities are strictly forbidden on the an999 platform. Engaging in any of the acts listed below may result in immediate account suspension, permanent ban, and forfeiture of funds, and may be reported to relevant authorities:

• Fraudulent activity including chargebacks, use of stolen payment credentials, or deliberate exploitation of system errors.
• Collusion with other players or any form of match-fixing, soft play, or coordinated betting strategy designed to manipulate game outcomes.
• Use of automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage.
• Opening or operating multiple accounts (duplicate accounts) in order to claim bonuses or circumvent restrictions.
• Using the platform for money laundering, terrorist financing, or any other criminal purpose. an999 is committed to cooperating with relevant law enforcement agencies.

an999 uses advanced fraud detection technology and transaction monitoring to identify suspicious behaviour. Any flagged account will be reviewed and may be restricted pending investigation.

7. Intellectual Property

All content on the an999 platform — including but not limited to text, graphics, logos, game interfaces, software, and underlying code — is the proprietary property of an999 or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, publicly display, reverse-engineer, or create derivative works from any an999 content without express written permission. Unauthorized use of an999 intellectual property will be pursued under applicable law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, an999 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, goodwill, service interruption, or computer damage — arising from your use of, or inability to use, the platform or its content, even if an999 has been advised of the possibility of such damages.

an999 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or force-majeure events (including natural disasters, government action, or internet outages) may temporarily affect service availability. an999 will endeavour to communicate any planned downtime in advance via the platform.

9. Privacy & Data Protection

The collection, storage, and processing of your personal data is governed by the an999 Privacy Policy, which forms an integral part of these Terms. By using the platform, you consent to the practices described in the Privacy Policy. an999 will not sell, rent, or otherwise share your personaldata to unaffiliated third parties except as required by law or as necessary to deliver the services you have requested.

10. Responsible Gaming

an999 is committed to promoting safe and responsible gaming. We recognise that gambling, while entertaining, can become harmful if not approached mindfully. All players are encouraged to set personal deposit limits, session time limits, and to use the self-exclusion tool if they feel their gambling behaviour is becoming problematic. Players who feel they need help should contact our support team at [email protected].

Strict age verification is enforced on an999. This platform is for adults aged 21 and above only. If you are aware of a minor attempting to access the platform, please notify us immediately. An999 cooperates with parental control software providers to help families manage online gaming access responsibly.

11. Modifications to Terms

an999 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically. If you do not agree with any modification, you must cease using the platform and may close your account by contacting our support team.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to online gaming operations in the jurisdiction from which an999 operates. Any dispute, claim, or controversy arising out of or relating to these Terms, or to the breach, termination, enforcement, interpretation, or validity thereof, shall first be addressed through an999's internal dispute resolution process. Players are encouraged to contact the support team with any complaint before escalating the matter. an999 aims to resolve all disputes within 14 business days of receipt.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please do not hesitate to reach out to the an999 support team. We are available 24/7 to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

Email: [email protected]